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Business Details
50+ Years
experience
Your Trusted Rochester Flooring Experts Since 1975
Bill's Carpet Center has been serving the Rochester, NY area since 1975 as a family-owned business dedicated to providing high-quality flooring solutions. Our 20,000 square foot showroom offers an extensive selection of carpet, luxury vinyl, hardwood, tile, and area rugs from industry-leading brands. With over 30 years of experience in residential and commercial flooring, our knowledgeable staff provides personalized service including free in-home estimates and mobile showroom appointments. We specialize in helping customers find durable, stylish flooring solutions tailored to their specific needs and budget. Our commitment to excellence extends to professional installation services performed by skilled technicians.

We maintain partnerships with top manufacturers like Mohawk, Hallmark Floors, and Mannington to ensure product quality and innovation. The business operates with a focus on customer satisfaction through transparent pricing and comprehensive support throughout the flooring selection process. Our operating hours accommodate busy schedules with extended weekday availability and weekend appointments. We offer convenient shopping options including online product visualization tools and same-day sample delivery. The company's reputation for reliability has been built through decades of consistent service delivery and community engagement in the Rochester area.
Services
Carpet Installation Hardwood Refinishing Luxury Vinyl Flooring Tile Installation Area Rug Sales In-Home Estimates Commercial Flooring Flooring Samples Product Visualization Professional Installation
Details
  • Year established: 1975
Highlights and features
  • We offer 30+ years of flooring expertise in the Rochester area
  • Our free in-home estimates help customers make informed decisions
  • We provide mobile showroom appointments for convenience
  • Same-day sample delivery available for all flooring products
  • We maintain partnerships with top industry brands for quality assurance
Services
Carpet Installation
Professional carpet installation services for residential and commercial properties. Our certified technicians handle all aspects from removal of old flooring to precise installation of new carpeting. We offer comprehensive support including measuring, padding selection, and seam sealing to ensure long-lasting results. The service includes guidance through our extensive carpet selection from trusted brands like Mohawk and Hallmark Floors.
Hardwood Refinishing
Expert hardwood floor refinishing to restore the natural beauty of wood surfaces. Our process includes sanding, staining, and applying protective finishes to eliminate scratches and wear. We use professional-grade equipment and eco-friendly products to extend the life of your flooring investment. The service covers both solid and engineered hardwood surfaces in residential and commercial settings.
Luxury Vinyl Flooring
Comprehensive luxury vinyl flooring options including rigid core and plank varieties. We provide both residential and commercial installation services with waterproof, durable materials that mimic natural wood and stone. Our selection includes brands like Mannington and TRUCOR with features like Microban protection and permanent stain resistance. The service includes in-home consultation and precise measurement.
Tile Installation
Professional tile installation for kitchens, bathrooms, and commercial spaces. Our services cover ceramic, porcelain, and natural stone tile options with various grout and pattern choices. We handle both new installations and replacements with attention to water-proofing and structural integrity. The service includes assistance with selecting from our extensive tile collection.
In-Home Estimates
Complimentary in-home flooring assessments and cost estimates. Our specialists visit your location to measure spaces, evaluate subfloor conditions, and recommend appropriate flooring solutions. The service includes bringing product samples to help visualize options in your actual environment. Estimates cover material costs, labor, and project timelines.
Questions
What types of flooring do you offer?
We offer carpet, hardwood, luxury vinyl, tile, area rugs, and waterproof flooring options from premium brands like Mohawk and Mannington.
Do you provide installation services?
Yes, we offer professional installation for all flooring types with experienced technicians handling residential and commercial projects.
Can I see flooring samples at home?
Yes, we provide free sample delivery and mobile showroom appointments to help visualize options in your space.
Are in-home estimates really free?
Yes, we offer complimentary in-home assessments including measurements, product recommendations, and cost estimates.
How long have you been in business?
We've served the Rochester area since 1975 as a family-owned flooring specialist with 30+ years of combined experience.
What are your business hours?
Monday-Friday 9am-7pm, Saturday 10am-6pm, and Sunday 12pm-5pm for showroom visits and consultations.